Debenhams poaches Argos e-Commerce Director

Department store Debenhams has poached Argos’ e-commerce chief to help promote its multichannel strategy. The previous chief, Simon Forster left at the end of 2012.

Ross Clemmow will operate as Divisional Trading Director of e-commerce at Debenhams and take over from Mr Forster, who left to take over the role of multichannel of fellow department store Selfridges.

Clemmow’s departure will be a big blow to Argos at a time of substantial change, as the retailer implements a digital overhaul amid a £300m investment over the next three years.

Debenhams is also keen to establish itself in the multichannel market and CEO Michael Sharp stressed the importance of the offer after the retailer announced a fall in like for like sales over the Christmas period.

Mr Sharp explained: “Our strategy to build a leading international, multichannel brand remains on track and we continue to focus on the four pillars of the strategy and investing in our business for long-term, sustainable growth.”

Mr Clemmow will start his new role in June this year, Mr Sharp said: “I am delighted to announce the appointment of Ross Clemmow as Divisional Trading Director e-Commerce.

“Ross joins us from Argos where he has held the position of Director of e-Commerce and Multichannel Strategy and brings a wealth of e-commerce experience to Debenhams.”

January 2016: Quarterly Release – Salesforce and Dynamics update
An Introduction to Behavioural Email
Spending through Mobiles reached £7.5bn in 2012
There are currently no comments.