Google says sorry for Gmail outage

Google has apologised for a temporary problem that left millions of Gmail users without access to their inboxes.

Almost half of all Gmail users were affected when the fault took place on Monday. Gmail service was disrupted for almost 12 hours, and many users sounded their annoyance on Twitter.

Google kept users updated on its status dashboard, and said the delivery of some messages had been halted for a few seconds, while other users experienced messages that were ‘more severely delayed’.

On the dashboard, Google said: “We’re aware that prompt delivery is an important part of the Gmail experience.

“And today’s experience fell far short of our standards.”

In August, Google experienced blackouts across all of its services. Whilst the service was only down for a few minutes, worldwide internet traffic plunged by 40%. – showing how important Google is to the world wide web.

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